Terms & Services

What and who are these Terms of Service for?

These Terms and Conditions apply to your purchase and use of products, content, information and other tools on the website www.workunlocked.com, When referring to this website in these Terms of Service, we use the term “website”.

Our products and other website content are made for professional practitioners, not for consumers. When referring to “you”, we mean a company or a person acting in the role of professional practitioner and/or a business owner, not as a consumer.

What do I purchase?

You can purchase the products as indicated on the website. If we offer services, the clauses in these Terms and Conditions about “products” also apply to the services, where appropriate.

What do I pay and how?

The prices for our products are indicated on the website. You will have to pay for the product in the currency quoted on the website, namely in United States Dollars (USD).

You can purchase the products by filling out the required details, and then following the payment procedure. If you pay by credit card, your credit card details will be authorized. If, for whatever reason, the (credit card) payment does not lead to a successful payment, we will notify you thereof and you will have to pay the fees by bank transfer into our account within a payment term of ten days.

Can I change my mind?

We don’t issue refunds after the purchase is made. Since our shop sells non-tangible digital products that you get immediate access to, they cannot be returned or exchanged.

How can I access the products and other content?

Once your purchase is completed you will instantly receive an e-mail to your designated account with a link to download the products. In case you don’t receive an email from us please contact our support team at support@workunlocked.com and we will send you a new e-mail immediately.

How can I use the products?

You are entitled to use the products for your own professional purposes. You are entitled to disclose the products in the context of your own professional purposes, but to your organization only.

You are not entitled to resell or republish any product yourself, for example by copying it and making it available to other persons or parties for their use or further exploitation. You are also not entitled to modify a product, or to copy or disclose it other than in the context of your own professional purposes relating to your needs for your organization. Not complying with this constitutes an infringement of our intellectual property rights for which you can be held liable. Purchasing a product does not give you any title or right therein other than as expressed above. The intellectual property rights to the products always remain with us.

What else do you ask of me?

We expect you to use our products and content within the boundaries of your professional expertise.You are also not entitled to remove our logo or other intellectual property from any product, images, information or other content. If we get a claim from a third party in relation to not complying with these Terms of Service or another term or condition agreed with us, you must pay the reasonable costs we have made in relation to such a claim.

How do you provide the products and other content?

You are responsible for the manner in which you use our products and content. We may make changes to the products and content on our website at any time without notice.

What happens in case I suffer damage?

You are responsible for the manner in which you use our products and content. We may make changes to the products and content on our website at any time without notice.

To the fullest extent permitted by the law, we are not liable for any consequential damages (including, without limitation, damages for loss of data or profit, loss of business operations, loss of income, loss due to business interruption, claims from clients, fines from government authorities) arising out of the use or inability to use the products or other content offered on our website.

In any case, to the fullest extent permitted by the law, our total liability is limited either to the amount you have paid for the purchased product or the amount paid by our insurance company, whichever amount is lowest. Furthermore, we can only be held liable if the damage is caused by the intent or wilful recklessness of one of our managing officers. However, those officers, nor any of our employees can ever be held directly liable.

You will have to notify us of any damage suffered as soon as reasonably possible and ultimately within six months after the damage arose. Any claims for damages expire if they have not been claimed before a court within one year after the damage has arisen.

What do you do with my personal data (information)?

Please look in our Privacy Policy to see how we handle your personal data (information).

What if I have complaints?

In case you have a complaint, you can notify us thereof (via support@workunlocked.com). We will try to handle your complaint to your satisfaction as soon as possible.

Can you revise these Terms of Service?

Yes, we may revise these Terms and Conditions. We will make the revised Terms and Conditions available on our website the next time you purchase a product on our website.

What else?

In case a provision from these Terms and Conditions is not valid, this does not affect the validity of the other provisions. The affected provision will be deemed replaced by a valid provision which is closest to the intention of the original provision.

Governing Law

The legal relationship with you, including these Terms of Service, are exclusively governed by and construed in accordance with the laws of Germany. The competent court is the court in the district where we have our main establishment, but always in Germany.